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Frequently Asked Questions

12. How can I remove my name from prescreen offers and marketing lists?

Direct mail offers the opportunity to shop for the best deals on items you want – whether it’s furniture, clothes or credit cards with better interest rates – from the convenience of your home. In fact, many credit card companies no longer accept direct applications. Direct mail does not contain identifying information beyond your name and address and does not pose a threat to privacy. You are encouraged to select services you need and discard other offers.

If you would like to remove yourself from the credit marketplace, you can remove your name from Experian-generated mail and telephone lists for prescreened credit offers by calling:

888 5 OPT OUT
(888 567 8688)

The names of consumers who opt out with Experian will be shared with Equifax and TransUnion, the other two national credit reporting companies.

Even though your request becomes effective with Experian within five days of notifying us, it may take several months before you see a reduction in the amount of solicitations.

The Direct Marketing Association (DMA) compiles lists of consumers who prefer not to receive direct-mail solicitations for other products and services, DMA members, including Experian, use the DMA list to remove names from their own mailing lists. You can register online at www.the-dma.org. See the For Consumers section. Or you can write to:

DMA Mail Preference Service
PO Box 643
Carmel, NY 10512

If you write to the DMA, you’ll be removed from DMA-member lists for five years.

You also can have you name removed from telemarketing lists by adding your name to the National Do Not Call Registry. To register your name, visit www.donotcall.gov or call 888 382 1222.

Opting out will not end solicitations from all local merchants, religious and charitable associations, professional and alumni associations, politicians and companies with which you conduct business. To eliminate mail from these groups – as well as mail addressed to “Occupant” or “Resident” – write directly to each source.


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